Terms & Conditions


Contracts and agreements will be valid consequent to but after Harlem Tours and Car Rental’s confirmation of the booking by fax, e-mail, letter or telephone. Booking information may include full passenger’s name and nationality.


At the time of confirmation, a deposit of 25% of the total cost is requested. The remaining amount of the total cost shall be paid prior to the commencement of the tour. Unless prior arrangements have been made, Harlem Tours and Car Rental is not indebted to conduct the tour if complete payment has not been received.

Itinerary Changes

While every effort is made to hold on to the specifics mentioned in the agreed itinerary, changes may be required at times. However, we honestly and professionally try to meet the conditions of the original program.


Obtaining travel insurance, which is available from your own country, is strongly recommended.


Cancellations of a confirmed booking received more than 30 days prior to departure are subject to a cancellation fee. The amount can be decided at the time of booking confirmation.

Change Fee

Prior to issuance of tickets, changes of confirmed reservations may be subject to additional fees as the result of other principals' price changes such as airline, hotel, parks, churches or museums.

Responsibility and Liability

Only the laws of Ethiopia govern Harlem Tours and Car Rental’s liability to passengers transported in its own vehicles, and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises. Although every possible care is taken to safeguard you and your property, Harlem Tours and Car Rental accepts no liability for loss or damage of any personal effects.

Harlem Tours and Car Rental will give its best efforts to assist visitors when dealing with third parties such as hotels, airline and other transport companies and travel agents. However, Harlem Tours and Car Rental can not be held responsible for any loss or harm such as sickness, injury, death, or additional costs incurred due to denied boarding, overbooking cancellation or delay caused by the third parties.